Job Description
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We’re now hiring full-time, WORK from HOME – Customer Service Representatives to support our Airbnb program!
The rol
As a Customer Service Representative, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.
This is the job for you if:
- You excel at handling customer inquiries of varying types
- You are an active listener and can leverage probing question skills
- You can manage and overcome objections for subscribers’ cancellation and suspend requests to assist in reducing churn
- You bring an enthusiastic personality
What we offer:
- Competitive hourly rate
- Medical, dental and vision benefits
- Paid training
- Advancement opportunities
Qualifications
- Excellent verbal and written communication skills and are a strong multitasker
- Driven by solving problems and meeting goals
- Familiar with Microsoft Office tools
- Experience in customer service and sales
- High school diploma or equivalent
Requirements to work from hom
- Excellent Internet connectivity
- Productive and secure work environment
- A USB, dual-ear headset with noise-canceling microphone
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