afeAuto is a thriving insurance company based in Columbus, Ohio. For over 25 years we have continued to provide our customers with engaging customer service and technology that makes insurance easy to understand. At SafeAuto, our culture, values, and commitment to diversity define who we are and what we do. We strive to provide a culture that is forward-thinking and inclusive. Here at SafeAuto, we value providing affordable car insurance to every customer so they can enjoy the road ahead.
To be considered, you must have 2-4 years experience in the auto insurance claims industry.
Position Overview:As a Total Loss Adjuster, you will investigate and effectively resolve 1st and 3rd party physical damage claims, via the telephone, where no coverage issues exist by performing the following duties.Our ideal candidate has a college degree, excellent communication and organizational skills as well as strong computer skills. You must be able to multi task in a fast paced, collaborative environment while demonstrating persistence and problem-solving skills. If you are interested in offering exceptional customer service, keeping an eye on details while using good judgment, we want to talk with you! *This can vary depending on KSA’s and Competencies What you will be doing:· Reviews new claim reports assigned to them to determine most effective handling procedures required for each individual claim.· Responsible for complete contact on all new losses assigned in accordance with the accountability standards.· Authorizes rental vehicles for 1st and 3rd party claimants via the ARMS system in accordance with the accountability standards.· Responds to all voicemail, mail, and faxes in accordance with the accountability standards.· Maintains an effective diary.· Maintains a good working relationship with Staff Appraisers and Independent Appraisal Companies in an attempt to encourage prompt and accurate property damage evaluations for those who are party to a claim.· Authorizes and/or approves all claims payments within the delegated authority. Submits claims payments for approval when settlement amount exceeds the delegated authority. · Ensures that all documents pertaining to a claim are electronically attached and labeled correctly in the claims management system.· Closely monitors claims involving salvages/total vehicles to ensure prompt handling of these files in an attempt to keep towing/storage costs at a minimum.· Other related duties as assigned. The Ideal Candidate:· Bachelor’s degree and a minimum of two year’s of claims experience with a previous history of success as determined via performance reviews. The Perks:
Comes Standard:· Great benefits the day you start – health, dental, and vision· Paid time off and eight (8) paid holidays so you can visit your family, take a trip, or enjoy a staycation· 401k with company match· Rewards for great work – yearly performance-based bonuses· Opportunity for advancement in a growing company and industry Included Luxuries:· As you are working from home you get to wear what you want! No need to worry about traffic nor gas. The best part is you will have more time to yourself and family!· Wellness program
Employment and advancement opportunities within SafeAuto are based upon merit. SafeAuto does not discriminate, or tolerate discrimination, on the basis of race, color, religion, sex, national origin, age, disability status, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. SafeAuto also makes reasonable accommodations in accordance with the law for qualified individuals with known disabilities. These standards apply to all aspects of employment, recruitment, compensation, benefits, and training.
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