At Afni, we represent some of the largest brands across the nation and you have the opportunity represent them with us — virtually! We have multiple customer service positions that we are hiring for. As a Virtual Customer Service Representative, you will build meaningful relationships with customers via inbound calls and assist with their needs. You will focus on one type of call — either insurance service or clients who call into one of the nation’s top cell phone providers. Are you ready to make a difference each day, by providing a stellar customer experience for your callers? Apply today!
Afni is a leading global customer service provider that’s been around for more than 80 years!
What you’ll get:
- Work at Home — 100% Virtual.
- Full-time. 40 hours per week schedule with overtime opportunities if you’d like
- Job stability. We’ve been doing this work for over 85 years!
- Training. Extensive paid product and service training.
- Paid time off.
- Benefits. Medical, dental and vision insurance with premiums partly paid by the company!
- College tuition reimbursement.
- Referral Program. One of the best unlimited employee referral bonus programs out there!
- Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!
- Annual Performance Reviews. We reward your hard work with annual wage increases!
- Must have GED or High School Diploma.
- Must be 18 years of age.
- At least three months of customer service experience.
- Ability to communicate with customers to build relationships and close the deal!
- Ability to be a team player.