Title: Data Coordinator
- Location: United States
- Fully Remote • Remote Worker – N/A
Job Summary
At BTR, we pride ourselves in our “white glove” service for our broker partners and clients. As a data coordinator, you will work behind-the-scenes to ensure the quality of our clients’ benefit administration sites and the integrity of their data.
Duties and Responsibilities
Other duties may be assigned.
- Assist teammates with various projects requiring audits or data entry
- ACA Auditing, filing, and project management
- Assist with various renewal processes
- Plan configuration for basic plan types
- Scrub and/or merge data and complete various imports
- Complete pre/post open enrollment audits
- Basic system testing and troubleshooting, including newly released functionality
- Auditing system against documentation
- Create test users to be used for administrator testing or EDI testing
- Understand employee benefits and necessary configuration rules, including cost calculations
- Attend all team and global team meetings
- Attend all webinars for respective system/vendor
- Update custom administrative user guides
- Create and maintain client documentation
- Maintain and organize documents and folders within shared server
- Facilitate renewal EDI questionnaire process
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of knowledge, skill, and/or training, or equivalent combination of education and experience
- Good customer service skills or prior experience
- Ability to multi-task, prioritize, and manage time effectively
- Strong technical skills, especially with SaaS and Excel
- Excellent grammar and communication skills
- Project management skills
- Basic mathematical skills
- Ability to work in a team-oriented environment
- Ownership mentality
- Organized
- Self-motivated and self-managing
- Ability to work without direct supervision (remote position)
- Internal sense of urgency, no complacency
- Adaptable
- Critical, analytical thinker and effective problem-solver
- Positive attitude
- Continuous Improvement
Education and Experience
- Bachelor’s degree in a related field preferred
- Experience with HR Technology preferably benefits administration OR experience at a benefits brokerage firm
- 1 years’ experience with HR Technology solutions preferred
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