Duties and Responsibilities:
Processes and creates orders by entering data into the computer from source documents and databases according to company policies.
Verifies accuracy in assigned orders by comparing data entered with source documents and makes corrections to information entered when necessary.
Performs all assigned tasks in a timely manner while working remotely. Achieves or exceeds daily goals for orders entered.
Demonstrates clear, effective, and thorough email communication with internal customers. Emails reflect proper business email etiquette.
Proactively assists customer service reps, with inquiries, request for information, or resolution of complex issues.
Provides accurate, effective, and timely communication with all business partners to communicate resolution and/or plan of action.
Analyzes, reviews, and processes requests for return authorization and credits.
Skills & Qualifications:
High school diploma or equivalent required
At least 1 year related professional experience
Strong computer skills (Excel, Word, Internet)
Must be able to handle detailed information in a fast-paced environment
Excellent written and oral communication skills
Excellent organizational skills with the ability to prioritize work and multitask
Must be flexible and willing to accept change
Must be able to work in a team environment and maintain a positive attitude
Strong knowledge of product offering
Competencies:
Attention to detail
Customer Focus
Quality Orientation
Results Orientation
Written Communication
Physical Demands:
No physical exertion required. Required to sit for long periods of time. Occasionally required to stand, walk or balance.
Work environment:
This is a remote position that requires compliance with all work from home policies.
Our benefits package includes:
Medical, Dental, Vision, Short term and Long term disability, Life Insurance
Paid Vacation, Holidays, Floating Holiday and Paid Absence
Flexible Spending Accounts, both Medical and Dependent Care
401(k) Plan, with 3% Safe Harbor Company Contribution
Employee discount on product
Job Type: Full-time
Rate of pay: $
Schedule:
Why you would want to work on our team…
- Our Mission – Promote an active, athletic lifestyle that inspires healthy families and strengthens community relationships.
- Our Foundational Values – Talented, honest, and passionate people, working together to win, and do the right thing – every time!
- All of the other stuff – great work environment, benefits and compensation.
We look forward to hearing from you soon! You can apply at www.augustasportswear.com/careers
