If you love writing copy that converts, we want to hear from you! Your main duties will include building many of our email marketing campaigns end-to-end, finding new ways to maximize our current copy, and making it more persuasive. You will be tasked with driving action through amazing copy. You will be testing and optimizing current static and automated emails, and managing our existing nurture drips for the product, content, customer, and product marketing teams.
If you’re interested in SaaS for revenue teams and can generate innovative copy that converts visitors to customers, let’s chat. As a Direct Response Copywriter, your role is to partner with the Email Marketing Manager in creating connections with our prospects and customers through content and helping drive more leads and grow/expand our pipeline.
What you’ll do:
- Answering inbound calls or emails and troubleshooting issues through to resolution
- Provide accurate documentation for all caller incidents
- Following up with the customer on open issues
- Escalate advanced help requests as needed
- Demonstrates excellent teamwork behaviors and ability to work within approved processes
What you should have:
- Strong customer service experience
- Strong communication skills
- Strong problem-solving and research skills with the ability to take ownership of a problem
- Can-Do attitude
- Ability to support customers with various knowledge levels
- A Drive to learn, and grow.
- Type 35+ WPM