Do you enjoy helping others? We are looking for Part Time Customer Service Representatives to provide customer support for a multi-billion dollar global wholesale leader. You will take calls and chat inquiries from members and assist them through the online ordering process. This position is virtual and requires a home office setting that is noise and distraction-free.Role & responsibilities
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- Receive and process chats and/or calls to answer customer questions about order status, delivery, errors, returns, membership or other concerns with online orders
- Communicate with vendors, merchandising, operations and member service center to get and provide updates, minimize delays and resolve issues
- Handle between 20-25 contacts per day
- Document and maintain records of customer interactions
Qualifications & experience
- Strong communication skills, including the ability to toggle between screens while chatting with the member, vendor or warehouse
- Type minimum of 30 words per minute at 80% accuracy
- Customer service and/or retail experience preferred
- 18+ years of age
- High school diploma (higher education preferred)
- Must pass a background check and drug screening
CLICK HERE TO READ THE FULL DETAILS AND TO APPLY
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