At SYKES, we help people one caring interaction at a time – that includes you! Join us as a Remote Inbound Customer Service and Sales Representative supporting one of our largest Telecommunications clients! You’ll shine in this role if you enjoy assisting customers and love the challenge of meeting monthly sales goals. You’ll answer inbound customer calls concerning service and equipment and will recommend products and solutions to customers right from home! Interview and work virtually!
To apply, you’ll need:
High speed, wired internet
Home Computer with Windows or Mac installed to test internet speed (during the interview process) Note: Work computer will be provided, once hired.
You must live within 60 miles of our Fayetteville NC site. If hired, you will be required to commute to this office to pick up your equipment to get set up to work from home.
Work with us and you’ll enjoy:
• Full-Time Schedule (40 hours/week)
• $12/hour for 12 weeks, then $13/hour
• 100% Paid Virtual Training
• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
• Paid Time Off
• 100% free college tuition program through Ashford University (online) after just one year of employment!
Required qualifications, skills and experience
Apply with us, if you possess:
• A high school diploma or GED and are at least 18 years old
• 2 years of prior Customer Service experience
• Excellent communication skills, both written & verbal
• General PC knowledge, including experience working with Microsoft Office
• Ability to pass a background check
• Ability to work a flexible schedule including days, nights and weekends