This remote, independent contractor position is responsible for qualifying and converting leads into clients via inbound and outbound calls for insurance providers. Contractors will contact consumers to verify their information, assess their needs and circumstances, and connect them with a licensed insurance agent.
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Responsibilities
- Practicing excellent verbal and written communication skills.
- Providing top-notch, customer-service skills while guiding callers to the right solutions for their specific needs.
- Researching, navigating and independently locating answers from webpages and resources in a variety of situations.
- Exercising strong, multitasking skills while navigating through multiple websites and being available for incoming calls.
Qualifications
Education and Experience:
- At least 1 to 2 years of experience in a high-volume, sales role (i.e. call center, retail or similar environment).
- Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications. Ability to download products and applications using various browsers.
- Strong problem solvers
- Sales experience preferred
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