- Want to be a VA working with global clients and not have to worry about getting paid each month?
- Join a team of hundreds of VAs helping global clients with their business needs. Many whom have been with us for 7+ years Our people come first!
- tawk.to is the world’s most widely used business chat application, with over 3,600,000+ active business users globally.
- We’re looking to hire smart, reliable Virtual Assistants with a high level of English proficiency to assist with both technical support and customer service for our global client base.
Who you are:
- Family oriented you understand that family comes before work.
- Honest all we have in this world is our word.
- Teachable we don’t expect you to know everything, you just have to be willing to learn and grow.
- Loyal customers will come and go, but our team stick around for a reason. Do right by us, and we’ll do right by you, regardless of whether a client cancels.
- Reliable You’re the type of person that your friends and family know they can rely on.
About the role:
- Remote based
- Direct Client Training
- Handle Inbound and Outbound Calls
- Assist with answering customer inquiries
- Provide Email Support to customers
- Answer Live chat using the tawk.to platform
- Must have work experience in a similar role
- Must have great English skills: writing and speaking
- A good communicator
- Passion for customer service
- CSR BPO experience preferred
- Excellent work ethic
- Reliable Internet connection
- Quiet and reliable place to work from
- A stable internet connection
- Very competitive – speak to us