What to Expect
On a day-to-day basis, Service Partners can expect to participate in the following activities:
• Responding to general inquiries
• Describing the booking options
• Explaining billing process and options
• Accepting and processing requests for information materials
• Researching and resolving customer complaints
• Billing clarification questions
• Transferring calls to Client customer service when required
• Additional services as mutually agreed upon by Client and Arise
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