Here’s what the company has to say about the job in more detail:
Departmental Requirements and Preferences
Bachelor’s degree required, healthcare-related and/or advanced degrees are a plus
2+ years work experience in healthcare / caregiving required, 6+ years preferred
We have grown in the West Coast recently and expect this to continue, thus, the ideal candidate will have availability to work part of your hours between 4pm and 7pm Pacific Time and beyond
Proficiency in more than one language is a plus
Proficiency with macOS, GSuite, Slack, and 1Password
This is a U.S. based position and U.S. work authorization is required.
Part-Time Care Coordinator
Duties
Help customers (Care Team) using your expertise, skills, and judgement to advise, research, coordinate, and “get done” any healthcare-related tasks
Support with improving and updating Wellthy guides and Community Resources
Occasionally represent Wellthy at events such as health fairs and open enrollments
Other non-client-specific work including, but not limited to: supporting other service team members, feedback and suggestions related to Wellthy’s product, service, marketing, and guides.
Location
This is a remote position, so you can work from any location that is:
Private, with secure (not public) internet and phone access
Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
Training and Certification
In the first two weeks as a Care Coordinator, you will go through a 40-hour training program that includes hands-on work with actual customers. You will then have the chance to show us you are ready by passing the Wellthy Certification, demonstrating proficiency in:
Technical knowledge
Use of the Wellthy platform
Customer service
The Wellthy way of communicating
Schedule Requests
Availability to work up to 20 hours per week (on average 4 hours per day)
Working at least once before noon and once after 4pm every workday (to ensure customer requests and calls are responded)
Note: the amount of work you will get after training will depend on your skills and the new care projects created by our customers
Benefits and Paid Time Off
Sick time is accrued at a rate of one hour per 30 work hours
You will receive a laptop computer for business purposes, to be returned to Wellthy upon the termination of your employment
Stipend of $50 per month for internet access expenses
Access to Wellthy’s services to help with your own family’s care
This part-time position does not accrue paid time off, please work with your supervisor if you will be unavailable
Equity Grant
You will be granted a right to purchase shares of the Company’s common stock
Once certified, Part-Time Care Coordinators will be considered for increased number of projects and eventually a Full-Time offer as they demonstrate the ability to deliver Quality, Volume, Efficiency, Independence, all while displaying the Wellthy Values.
