Enterprise Holdings is looking for Full Time Work From Home Reservation & Sales Agents.
Here’s what the company has to say about the openings:
Enterprise Holdings (the parent company of Enterprise Rent-A-Car, Alamo Rent a Car and National Car Rental) is looking to add virtual agents to our Contact Center’s Reservations Sales team!
— Are an outgoing, sales-minded expert, skilled in utilizing effective selling techniques to turn customer calls into confirmed reservations
— Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
— Are able to consistently apply feedback provided
— Communicate effectively with a wide range of callers and create and maintain customer loyalty
— Can input detailed information into the appropriate reservation system accurately and efficiently
— Enjoy a sales-oriented culture, while working from the comfort of home
… Then this may be the perfect opportunity you’ve been searching for!
Outstanding Pay: This position offers competitive pay at $14.00/hour plus commission and full-time benefits.
— Sales Representatives must be able to handle 80-100 incoming back to back calls per day and talk with potential customers across multiple states and time zones and brands
— Book quality reservations for our locations worldwide
— Receive feedback from managers and improve call quality by applying feedback given
— Efficiently guide conversations and apply sales techniques to convert calls into reservations
— Provide excellent customer service to customers
— Maintain a courteous and pleasant demeanor while speaking with external and internal customers
— Strive to exceed sales targets – take appropriate steps to meet monthly personal and department sales goals (based on bookings, revenue, etc.)
— Provide timely and accurate information reflecting a customer-oriented image for the company
— Follow sales techniques to maximize revenue
— Handle multiple tasks (i.e., talking with customers while accessing information in a computer)
— Maintain, at a minimum, target levels of productivity and performance
— Locate and interpret complex information from a number of databases
— Adapt to the needs of individual callers
— Accept repetitive work tasks performed in a confined work area
— Maintain a regular and reliable level of attendance and punctuality
— Follow schedule to meet business needs
— Equal Opportunity Employer/Disability/Veterans
— One year of sales or customer service experience required
— Previous experience working in a call center environment preferred
— Previous experience working in a position with minimum performance goals or minimum sales goals and/or a commission based pay structure preferred
— Previous experience working from home preferred
— Permanent residence with a defined working space that is clean, ventilated, quiet, and free of distractions
— Ability to participate and complete mandatory training for 3 weeks M-F from 9-5:30pm CST
— Ability to complete I-9 work authorization paperwork in person
— Must be willing to work a full time schedule (40 hours/week), with start times between 11am-1:30pm Central Time Zone, including one weekend day per week and holidays
— Must be willing to accept a non-negotiable starting pay of $14.00/hour
— Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
— Must be at least 18 years old
— Must have a computer/PC (No MACs) with compatible OS versions: Windows 8, 8.1, or Windows 10
— Computer/PC must be capable of downloading/installing/accessing company network
— Must have a computer USB headset with microphone to be used during training
— Must have a separate modem
— Must have a stand-alone router with gigabit speed connection via Ethernet cable
— Must have reliable, consistent, responsive, and timely high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
— Minimum upload speed of 2mbps
— Minimum download speed of 5mbps
— Use of wireless, hotspot or WiFi “air cards” are prohibited
*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements throughout the training period.
*Applicants must meet all technical qualifications at the time of application.
PLEASE SHARE this post with your friends!