Here’s what the company has to say:
“About Us
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall.”
“Qualifications
- Prior customer service experience
- Sales experience
- Prefers working in virtual self-management/self- motivated environment
- Excellent verbal and listening skills
- Professional and articulate voice
- Home office that is noise & distraction free
- Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
- Excels working in a fast paced environment with evolving business needs”
Here’s what the company has posted about this opportunity:
“About Us
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall.”
“Qualifications
- Prior customer service experience
- Sales experience
- Prefers working in virtual self-management/self- motivated environment
- Excellent verbal and listening skills
- Professional and articulate voice
- Home office that is noise & distraction free
- Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
- Excels working in a fast paced environment with evolving business needs”
“What we offer
- Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
- Paid training
- Set schedules – majority of shifts are 31-40 hours/week with other opportunities available
- Career advancement opportunities, 80% of our leaderships roles come from internal promotions
- Medical and dental benefits for full-time employees
- 401(K) Retirement Match
- Opportunities to earn additional income through incentive opportunities
- Vacation and holiday pay
- Employee discounts with Sitel’s many major brand-name partners
- World class virtual team / coaching work environment”
CLICK HERE to learn more and to apply.