MaritzCX started with the simple idea that businesses need more than scores and reports to meet their customer experience (CX) challenges in the 21st century – and that idea drove us to combine the deep expertise of a proven research leader with the speed and innovation of a modern tech startup. The result is a faster, smarter approach to CX that gives businesses the power to see, sense, and act on the experiences of every individual customer – across every touchpoint — live. We would love for you to be a part of our journey.
EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE!
MaritzCX™ helps organizations see, sense, and act on the experiences and desires of every customer to increase retention, conversion, and lifetime value. With an unmatched combination of customer experience software, research science, vertical market expertise, and managed program services, MaritzCX delivers the world’s broadest CX software platform and services business. www.maritzcx.com
This part-time position will work out of your home to conduct Market Research interviews by telephone with various individuals, gathering valuable information regarding products, services and experiences that will assist our clients in producing a higher level of customer satisfaction. Successful candidates are expected to represent MaritzCX and our clients in a professional manner, providing the highest level of customer service possible. Successful candidates will interact with the customer and record data through our CATI system (Computer Assisted Telephone Interviewing). Successful candidates must be comfortable with the operation of a personal computer and be comfortable with data entry processes and procedures.
Wage:
- We start at your state/county minimum wage/hr. Top performers can increase their hourly rate by $1.25 per hour over the first twelve months. Actual increase is based on individual performance.
- 30 day perfect attendance = $.50 increase.
- Other wage increase opportunities may be given at time of performance appraisals (first appraisals come at 2 month, 6 month and yearly after two years of employment).
Schedules:
- Schedules submitted weekly to work around any personal obligations.
- 20 hours/week requirement, 28 hours max. (Weekends required. No exceptions, sorry.)
Perks & Incentives:
Direct Deposit of weekly pay checks each Friday Monthly incentive programs based on project performance – gift cards Employee referral program – gift cards Flexible weekly schedules that you create based on project hours Paid time off Paid training Raises at time of performance appraisal
Please provide all current and past employment details on your application to be considered for this position.
Click Here to Apply —> http://bit.ly/MCXReasearchInterviewer
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